Sarah Johnson · Agent MakerDeal Review Request · Meridian Infrastructure Facility
The deal draft has been submitted for checker review.
Deal CreationActionable
01 · Structure the agreement01 / 05
Meridian Infrastructure Facility · cl. 2
The Facility comprises three Tranches in an aggregate Total Commitment of AED 850,000,000, made available to Meridian Infrastructure PJSC by the four Lenders in Schedule 1.
- Borrower
- Meridian Infrastructure PJSC
- Total commitment
- AED 850m
- Tranches
- 3 · AED, USD, EUR
- Participating lenders
- 4
135 structured fields extracted
The facility agreement becomes structured platform data.
LoanBook Agency
Agency Loan
Servicing
A servicing platform that turns the facility agreement into governed workflows for obligations, cashflows and participant actions across the loan tenor.
Co-built with the Agency team of a leading UAE bank.
- Client
- Leading UAE bank
- Role
- VP, Product
- Location
- Dubai, UAE
- Timeline
- Apr 2025 to Jul 2026
Product overview
The Agency Servicing Lifecycle
Agency servicing is a coordinated operating model. Select a persona to trace its responsibilities and hand-offs across the facility lifecycle.
Persona
Deal Creation
Primary Closing
Live Facility
Obligations
Cashflows
Notices & Control
AgentStructure facility135 fields · maker-checkerCoordinate closingAllocation · CP reviewOperate Deal SiteState · users · evidenceAssess & resolveCure · waiver · amendmentGovern cashflowsEligibility · funding · adviceControl operationsTemplates · audit · reports
BorrowerProvide informationFacility and contactsSubmit evidenceDocuments and CPsAccess facilityDeal Site and requestsEvidence complianceCovenants · CP · CSRequest cashflowDrawdown · repaymentReceive & respondNotices and actions
LendersConfirm identityEntity and contactsComplete onboardingKYC · SSI · allocationView participationFacility and documentsReview & voteWaiver or amendmentFund participationNotice · receipt statusReceive own noticesRole-scoped visibility
Selected · AgentConfigures the operating record, controls approvals and coordinates servicing across all participants.
Operating context
Why Agency Servicing Is Operationally ComplexReconstructed interface with dummy data. Tabs and module navigation are interactive; operational actions are illustrative.
AED 500mTranche size38%
Utilised · AED 312m availableWorkflowAllReqActDone
Drawdowns4112
Repayments2011
Fees & Expenses3111
Fees to Agent2011
LoanBook Agency · payment advice→Core banking · payment execution
ObligationTodayWeekMthOverdue
Conditions Precedent0280
Conditions Subsequent0141
Covenants13120
Waivers0010
Product workflow
Inside the LoanBook Agency WorkflowReconstructed interface with dummy data. Tabs and module navigation are interactive; operational actions are illustrative.
Deal Creation is a separate, structured setup journey. Once a draft exists, the Deal Site becomes the persistent workspace and continues into the live facility.
Deal Creation · Enter Deal Details · Deal Details
Create Agency Deal
Structure facility terms before the operating workspace is activated.
Deal reference
- Deal name
- Meridian Infrastructure Facility
- Deal ID
- DL-014
- Deal segregation
- Single borrower
Commitment
- Total commitment
- AED 850,000,000
- Closing commitment
- AED 850,000,000
- Proposed commitment
- AED 850,000,000
Tenor and currencies
- Signing date
- 30 Sep 2026
- Maturity date
- 30 Sep 2031
- Reporting currency
- AED
Agency
- Agent organisation
- Leading UAE Bank
- Effective date
- 30 Sep 2026
- Primary Agent
- Assigned at review
Platform systems
Systems Across the Facility LifecycleReconstructed interface with dummy data. Tabs and module navigation are interactive; operational actions are illustrative.
Cross-workflow systems maintain communication, users, account configuration and evidence without crowding the primary Deal Site navigation.
Notification Manager
Manage notifications, templates and communication preferences across the deal.
Search sender, subject or contentAll personas ▾All workflows ▾All types ▾Unread first
Product decisions
Rules That Govern Agency Servicing
The facility agreement, bank controls and servicing exceptions are expressed as product rules.
A facility agreement arrives as prose spread across schedules, annexes and side letters.
Reviewed agreement terms become the structured operating record before the deal goes live.
Every module reads one structured source instead of re-reading the contract.
Agency teams configure similar KYC, notification and obligation settings on every deal.
Account Configuration defaults cascade into each new deal and stay editable by authorised roles.
Deal setup starts pre-populated, so deviations are deliberate rather than accidental.
Publishing terms, approving obligations and submitting cashflows all carry settlement risk.
Maker-checker is the default on consequential actions, not a reporting-time control.
A second authorised user approves before the state change takes effect.
Drawdowns are requested while conditions and covenant evidence may still be open.
Obligation state is evaluated at request time: hard blocks stop the request, soft warnings require acknowledgement.
Eligibility is visible before submission rather than discovered at approval.
Every lender funds its own share of an approved drawdown on the same value date.
A lender sees its allocation, deadline and settlement instructions, not the syndicate funding view.
Notices and Deal Site access are role-scoped by default across the platform.
Payment execution sits inside the bank’s controlled infrastructure.
LoanBook Agency validates, approves and generates payment advice; core banking executes the payment.
The platform boundary ends at an approved instruction.
My role
Product Leadership Across Strategy, Domain and Execution
As VP, Product, I shaped the Agency platform from business workflow discovery through product definition, build oversight and testing. I owned product direction while aligning client expertise, design, engineering and quality.
- 01
Product direction
Set the platform architecture, module boundaries, priorities and phased scope across deal setup, servicing, controls and cashflows.
- 02
Domain co-creation
Worked directly with the bank’s Agency business head and our Agency SME to translate facility-agreement rules, operating practices and exceptions into product logic.
- 03
Product definition
Directed the Business Analyst and product designer across requirements, workflow models, prototypes, permissions, states and acceptance criteria.
- 04
Quality and delivery
Owned product testing and delivery decisions with QA, the CEO and Head of Engineering, resolving dependencies and ensuring the workflows operated as one platform.
LoanBook product suite